Introduction to Banking Recovery: Understanding the role of banking recovery in the financial industry. Overview of loan recovery and debt collection processes.
Legal Framework:
Knowledge of relevant laws and regulations governing debt recovery, including banking-specific regulations.
Loan Documentation:
Understanding loan agreements and related documents.
Knowledge of loan terms and conditions, collateral, and security instruments.
Techniques for identifying high-risk accounts.
Debt Collection Strategies:
Effective debt collection strategies and techniques.
Negotiation and communication skills in dealing with debtors.
Asset Recovery:
Methods for recovering assets, including repossessions and liquidations.
Legal and practical considerations in asset recovery.
Legal Procedures and Remedies:
Understanding legal procedures for debt recovery, including lawsuits and court actions.
Knowledge of legal remedies available to banks and financial institutions.
Bankruptcy and Insolvency Laws:
Overview of bankruptcy and insolvency laws relevant to debt recovery.
Procedures for handling bankrupt debtors. Regulatory Compliance:
Ensuring compliance with banking regulations and industry best practices.
Anti-money laundering (AML) and know your customer (KYC) compliance.
Customer Relationship Management:
Maintaining positive customer relationships while pursuing recovery efforts.
Strategies for managing difficult customer interactions.
Technology and Tools:
Utilizing software and technology for efficient debt recovery.
Data analytics and reporting tools for monitoring delinquent accounts.
Ethical Considerations:
Upholding ethical standards in the debt recovery process.
Handling sensitive and confidential information appropriately.
Case Studies and Practical Scenarios:
Real-world case studies to apply knowledge in practical situations.
Problem-solving exercises and role-playing to simulate recovery scenarios.
